Our Terms & Conditions

Welcome to Brand Hazir, your go-to multi-vendor shopping destination. By using our services, you agree to these easy-to-understand terms and conditions:
1. Product Info: We provide a platform for various brands to showcase their products. We strive to present accurate information about the products, but we can’t guarantee absolute accuracy.
2. Ordering: When you place an order, you enter a contract with the brand selling the product. We’re not liable for any issues arising from the transaction, but we’re here to assist if needed.
3. Payments: Payment methods are determined by the brands. We don’t store your payment info, and payment processes are secure.
4. Shipping: Each brand has its shipping policies. Check them before ordering. We’re not responsible for delays or issues, but we’re happy to help mediate.
5. Returns: Brands have their return policies. Review them before purchasing. We’re not accountable for return matters.
6. Your Conduct: Respectful behavior is a must. Don’t misuse the site or infringe on others’ rights.
7. Privacy: We value your privacy. Check our Privacy Policy to learn how we handle your data.
8. Intellectual Property: Don’t misuse brands’ intellectual property. It’s their asset.
9. Site Changes: We might modify the site occasionally to improve it.
10. Liability: We’re not liable for any direct/indirect damages.
11. Disputes: Any disputes with brands are between you and them. We aren’t part of those disputes.
12. Termination: We can terminate accounts violating rules without notice.
13. Updates: We can update these terms, so check back.
By using Brand Hazir, you agree to these terms. Enjoy shopping with us!

Shipping Information

Delivery Coverage

BrandHazir is pleased to offer delivery services to customers all over Pakistan. Whether you’re in the bustling streets of Lahore or the serene landscapes of Gilgit-Baltistan, we aim to bring your orders right to your doorstep.

Delivery Fees

To ensure a seamless shopping experience, we’ve simplified our delivery fee structure for your convenience:

• Punjab Province: A nominal delivery fee of PKR 150 applies to all orders shipped within Punjab.
• Other Provinces: For deliveries to all other provinces, including Sindh, Khyber Pakhtunkhwa, Balochistan, and Azad Jammu and Kashmir, a standard delivery fee of PKR 200 will be charged.

Delivery Times

At BrandHazir, we understand the importance of timely deliveries. We strive to dispatch your orders promptly and provide estimated delivery times during the checkout process. Please note that delivery times may vary depending on your location and the product’s availability.

Tracking Your Shipment

Once your order is shipped, we’ll provide you with a tracking number. You can easily monitor the status of your shipment through our online tracking system. This allows you to stay informed about the progress of your delivery and plan accordingly.

Delivery Partners

We’ve partnered with trusted and reliable courier services to ensure the safe and timely delivery of your orders. Our delivery partners share our commitment to customer satisfaction and adhere to high-quality standards.

Delivery Notifications

To keep you informed about your order’s journey, we’ll send you timely notifications. You’ll receive updates when your order is dispatched, out for delivery, and successfully delivered. Additionally, our customer support team is always ready to assist you with any delivery-related inquiries.

Delivery Address

Please make sure to provide accurate delivery information when placing your order. Double-check your address, contact number, and any specific delivery instructions to avoid any potential delays or issues.

International Shipping

Currently, BrandHazir only offers shipping services within Pakistan. We do not provide international shipping options. We apologize for any inconvenience this may cause and hope to expand our services in the future.

Contact Us

If you have any questions or require assistance regarding your delivery or shipping information, please don’t hesitate to contact our dedicated customer support team. We are here to assist you and ensure a smooth delivery experience.